Safety Information

Batteries and/or Remote Control

• Dispose of used batteries in an environmentally friendly manner. In certain regions, battery disposal may be subject to regulations.
• For your safety, do not attempt to open the rechargeable remote control yourself.
• Contact your local authorities for more information.

WARNING

• Batteries and/or the remote control must not be exposed to excessive heat, such as direct sunlight, fire, or similar conditions, or extremely low air pressure, as this may cause an explosion or leakage of flammable liquids or gases.

CAUTION

Risk of explosion if the battery is replaced with the incorrect type. Replace only with the same or an equivalent type.

Precautions

• Do not expose batteries and/or the remote control to mechanical shock, such as crushing, bending, puncturing, or shredding.
• Avoid dropping batteries and/or the remote control or placing heavy objects on them.
• Do not burn batteries and/or the remote control or dispose of them in fire.
• Do not disassemble, open, microwave, burn, paint, or insert foreign objects into batteries and/or the remote control.
• Do not short-circuit a battery. Do not store batteries loosely in a box or drawer where they may short-circuit against one another or be short-circuited by other metal objects.
• Do not disassemble, open, or shred batteries and/or the remote control.
• If a battery leaks, avoid contact with the liquid. If contact occurs, rinse the affected area thoroughly with water and consult a doctor.

Stability Hazard

A TV can fall and cause serious or even fatal injuries.

WARNING

A TV can fall and cause serious or even fatal injuries. Many such injuries, especially to children, can be avoided by following simple safety precautions, such as:

• ALWAYS use the shelves, stands, or mounting methods recommended by the TV manufacturer.
• ALWAYS use furniture that can securely support the TV.
• ALWAYS ensure that the TV does not overhang the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the TV or its controls.
• ALWAYS route cables and wires connected to your TV so they do not pose a tripping hazard or can be pulled or grabbed.
• ALWAYS keep small accessories out of the reach of children to prevent accidental swallowing.
• NEVER place a TV on an unstable surface.
• NEVER place the TV on high furniture (e.g., cabinets or bookshelves) without anchoring both the furniture and the TV to a suitable support.
• NEVER place the TV on cloths or other materials that may be located between the TV and the supporting furniture.
• NEVER place objects that might encourage climbing, such as toys or remote controls, on the TV or the furniture on which the TV is placed.

Installation/Setup

Install and use the TV according to the following instructions to avoid risks such as fire, electric shock, damage, and/or injury.

Devices connected to the power supply or to other devices with a protective grounding connection, and via coaxial cables to a TV distribution system, may pose a fire hazard. The connection to a TV distribution system must be made using a device that provides galvanic isolation below a specific frequency range (isolating transformer, see EN 60728-11).

Installation

• The TV should be installed near an easily accessible power outlet.
• Place the TV on a stable, level surface to prevent it from falling and causing personal injury or property damage.
• Install the TV in a location where it cannot be pulled, moved, or knocked over.
• Ensure the TV stand does not extend beyond the TV stand (not included). If the stand extends beyond the base, the TV may tip over and cause injuries or damage.
• Refer to the setup guide for stand installation precautions.

Transport

• Disconnect all cables from the TV before transporting it.
• Remove the base cover and connection covers (for applicable TV models) before transport.
• The number of people needed to transport the TV depends on the model. Refer to the setup guide for details.
• Do not apply pressure to the bezel or frame when carrying the TV by hand.
• Hold the TV securely at the bottom when lifting or carrying it.
• Do not expose the TV to shocks or strong vibrations during transport.
• For repairs or relocation, pack the TV using the original packaging materials and box.
• Do not lay the TV flat or on its side during handling or mounting (for applicable models).

Air Circulation

• Never block ventilation openings or insert objects into the casing.
• Ensure there is adequate space around the TV (refer to the diagram).
• It is strongly recommended to use a Sony wall mount to ensure proper air circulation.

Wall Mounting/Stand Setup

To ensure adequate ventilation and prevent dust or dirt buildup:

• Do not place the TV flat, upside down, facing sideways, or at an inclined angle.
• Do not place the TV on a shelf, carpet, bed, or in a cabinet.
• Do not cover the TV with blankets, curtains, or place items like newspapers on top of it.
• Do not install the TV as shown in the diagram.

Notes:

• *1 Ventilation requirements depend on your TV model. If specifications are listed in both the reference guide and this manual, follow the reference guide.
• *2 1 cm spacing applies only to SU-WL8xx models. Refer to the reference guide to check compatibility with your TV.

Power Cord

To eliminate risks such as fire, electric shock, damage, and/or injury, handle the power cord and plug as follows:

• Use only power cords provided by Sony; do not use those from other suppliers.
• Insert the plug fully into the power outlet.
• This TV is designed for operation at 220 V to 240 V AC only.
• Disconnect the power cord from the outlet when connecting cables to the device, and ensure cables are not a tripping hazard.
• Disconnect the power cord before repairing or transporting the TV.
• Keep the power cord away from heat sources.
• Unplug the power cord and clean it regularly. Dust or moisture accumulation on the plug can compromise insulation and pose a fire hazard.

Note

• Do not use the supplied power cord with other devices.
• Do not excessively clamp, bend, or twist the power cord. The exposed wires inside could become visible or break.
• Do not make any modifications to the power cord.
• Do not place heavy objects on the power cord.
• Do not pull on the cord, even when unplugging it from the socket.
• Ensure not to overload the power outlet with too many devices.
• Use a power outlet where the plug fits securely.

Model-Specific Notes

For models with one specific power cord included

Use the specific power cord provided in the package.

For models with more than one type of power cord included

Note for customers in Switzerland, Belgium, Liechtenstein, Gibraltar, Slovakia, Czech Republic, Cyprus, Malta, Poland, Vatican City, France, Israel:

Be sure to use the supplied power cord (A). For safety reasons, only use the specified power cord.

Note for customers in Austria, Bosnia-Herzegovina, and the Faroe Islands:

Be sure to use the supplied power cord (B). For safety reasons, only use the specified power cord.

Note for customers in other countries

The supplied power cord (A) or power cord (B) may be used.

Note About the Power Adapter (for models with an included power adapter)

Warning

To reduce the risk of fire or electric shock, do not expose the device to rain or moisture.

• Do not place liquid-filled objects, such as vases, on the device to reduce the risk of fire or electric shock.
• Do not place the device in a location without adequate ventilation, such as in a narrow cabinet.
• Ensure the power outlet is near the device and easily accessible.
• Always use the supplied power adapter and power cord; otherwise, malfunctions may occur.
• Connect the power adapter to an easily accessible power outlet.
• Do not wrap the power cord around the power adapter, as the wires inside may be severed, causing malfunctions.
• Do not touch the power adapter with wet hands.
• If the power adapter malfunctions, immediately unplug it from the power outlet.
• As long as the device is connected to the power outlet, it is not completely disconnected from the power source, even if turned off.
• The power adapter may become hot during extended use.

Prohibited Usage

Do not install the TV in locations, environments, or situations as listed here, as this may cause malfunction of the TV and lead to fire, electric shock, damage, and/or injury.

Locations

• Outdoors (in direct sunlight), at the seaside, on a ship or boat, or inside a vehicle.
• At unstable locations, near water, rain, moisture, or smoke.

Environments

• In hot, humid, or excessively dusty areas.
• In locations where insects may enter the device.
• Near open flames, such as candles on the TV.
• The TV must not be exposed to dripping or splashing liquids.
• Do not place liquid-filled objects, such as vases, on the TV.

Situations

• Using the device with wet hands, without a casing, or with non-recommended accessories.
• Failing to unplug the device from the power outlet and antenna during a thunderstorm.
• Placing the TV freely in an open space, where people or objects might collide with it.
• Installing the TV in humid, dusty locations or in rooms with greasy smoke or steam (e.g., near cooking areas).
• Placing the TV in locations with extreme temperatures, such as direct sunlight or near a heater.
• Installing the TV in the changing room of a swimming pool or spa, where sulfur fumes can damage the device.

Tips for Picture Quality

To ensure optimal picture quality, protect the screen from direct lighting or direct sunlight.

Temperature Fluctuations

Avoid moving the TV from a cold to a warm room. Sudden temperature changes may cause condensation, which can affect the picture and/or color quality. Allow the moisture to evaporate completely before turning on the TV in such cases.

Fragments

• Do not throw objects at the TV. The glass screen may shatter on impact, causing severe injuries.
• If the TV's surface breaks, unplug the power cord from the socket before touching the device to avoid electric shock.

When the Device is Not in Use

• To protect the environment and for safety reasons, it is recommended to disconnect the TV from the power source if it will not be used for several days.
• Since the TV remains connected to the power supply even when turned off, unplug the power cord to completely power off the device.
• Some TVs may have features that require the device to remain in standby/network standby mode.

If the Following Problems Occur...

Turn off the TV immediately and unplug it from the power outlet if any of the following problems occur. Contact your dealer or the Sony service center to have it inspected by qualified personnel.

• The power cord is damaged.
• The plug is not securely inserted into the power outlet.
• The TV is damaged due to falling, impact, or being struck by an object.
• Liquid or foreign objects have entered the TV through the openings.

About the TV’s Temperature

When the TV is used for an extended period, the area around the screen may become warm. It might feel hot to the touch.

Medical Facilities

• This product is not intended for use as a medical device. It may interfere with the operation of medical equipment.
• Do not place this product (including accessories) near individuals who use pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices.
• If you use such medical devices, consult your doctor before using this product.

Keep Out of Reach of Children or Supervised Individuals

This product (including accessories) contains one or more magnets. Swallowing magnets can cause serious harm, such as choking or intestinal injuries. If magnets are swallowed, seek medical attention immediately.

Exposure to Magnets

This product (including accessories such as covers) uses magnets. Do not place magnetically sensitive items (e.g., cash cards or credit cards with magnetic stripes) near this product.

Safety Precautions

Watching TV

• Watch TV in moderate lighting to reduce eye strain caused by improper lighting or prolonged viewing.
• Set headphone volume to a moderate level. Excessive volume may cause hearing damage.

Screen (For LCD TVs Only)

• Although the screen is manufactured with high-precision technology and 99.99% or more effective pixels, permanently black or bright dots (red, green, or blue) may be visible. This is not a malfunction.
• Do not strike or scratch the front filter or place objects on the TV. This can cause uneven picture quality or damage the screen.
• When used in cold locations, smear effects or dark images may occur. These effects will disappear as the temperature rises.
• Displaying still images for extended periods may cause afterimages that disappear after a short time.
• The screen and casing may become warm during operation. This is not a malfunction.
• The screen contains a small amount of liquid crystals. Follow applicable disposal regulations when disposing of the TV.

OLED Screen (For OLED TVs Only)

• Although the OLED screen is manufactured with high-precision technology and has 99.99% or more effective pixels, permanently black or bright dots (white, red, green, or blue) may be visible. This is not a malfunction.
• Do not strike or scratch the front filter or place objects on the TV. This can cause uneven picture quality or damage the screen.
• The screen and casing may become warm during operation. This is not a malfunction.
• Follow applicable disposal regulations when disposing of the screen.

Protecting the TV Screen (For OLED TVs Only)

Precautions to Protect the Screen from Damage

Due to the characteristics of OLED materials, OLED TVs are prone to image retention (burn-in). Burn-in may occur when images are repeatedly or continuously displayed in the same area for an extended period. This is not a defect in the TV. Avoid displaying images that may lead to burn-in.

Examples of Images That May Cause Burn-In:

• Content with black bars on the top, bottom, and/or sides of the screen (e.g., letterboxed, 4:3 screen, standard resolution).
• Static images such as photographs.
• On-screen menus, program guides, channel logos, etc.
• Static content from apps.

Additional Images That May Cause Burn-In:

• On-screen tickers, such as news or headline scrolls.

How to Reduce the Risk of Burn-In:

• Sony recommends turning off the TV normally by pressing the power button on the remote or the TV itself.
• Fill the screen by changing the [Wide Mode] setting to eliminate black bars.
• Turn off on-screen displays (OSD) by pressing the Control Menu button, selecting [Info], and turning off menus from connected devices.
• Avoid displaying static images with bright colors (including white) or logos on the screen.
• Adjust the picture settings according to the environment. For home use and content with frequent logos, the standard picture mode is recommended.

TV Features to Prevent Burn-In:

Panel Refresh

Panel Refresh adjusts the screen’s uniformity. This feature should only be used when burn-in becomes highly noticeable.

Warning:

• The Panel Refresh function may affect the screen panel. Do not perform it more than once per year, as it may reduce the panel’s lifespan.
• The effectiveness of Panel Refresh may vary depending on the condition of the burn-in.
• Panel Refresh can take up to one hour to complete.

Notes Before Performing Panel Refresh:

• During the Panel Refresh process, a white, red, green, or blue line may appear on the screen; this is not a malfunction of the TV.
• The Panel Refresh function works only at room temperatures between 10 ºC and 40 ºC.

Pixel Shift

This feature automatically moves the image on the screen to prevent burn-in.

Additional Feature

The screen brightness is automatically reduced when static images, clocks, bright colors, or logos are displayed.

Caring for and Cleaning the TV

Safety Precautions:

• Avoid touching the screen.
• Gently remove dust from the screen surface or casing using a microfiber cloth.
• Never spray water or cleaning agents directly onto the TV. They may seep into the bottom of the screen or external parts, potentially causing damage.

Optional Equipment

• Keep additional parts or devices with electromagnetic radiation away from the TV to prevent image and/or sound interference.
• This device has been tested and complies with EMC standards when a signal connection cable under 3 meters in length is used.
• This device has been tested and complies with EMC standards when an RF cable under 30 meters in length is used for terrestrial/satellite/CATV connections.

Recommendation for F-Type Connectors

The protrusion of the inner conductor from the connection part must not exceed 1.5 mm.

(Reference illustration for F-type connectors)

Wireless Function of the Device

• The device should not be operated near medical devices (e.g., pacemakers), as it may interfere with their operation.
• Although this device transmits/receives encrypted signals, unauthorized signal interception cannot be ruled out. No liability can be accepted for such issues.
• This device should be installed and operated with a minimum distance of 20 cm between the antenna and a person’s body.

Precautions for Handling the Remote Control

General Notes:

• Do not mix different types of batteries or use old and new batteries together.

Biocidal Note:

The remote control of this product contains silver phosphate glass^*1, a biocidal product that inhibits the growth of microorganisms on the product surface. This additive is listed in Article 95 of the Biocidal Products Regulation (BPR). The remote control of this product does not contain nanoparticles. This technology is not a substitute for good hygiene and/or cleaning practices. Do not spray disinfectants directly onto the remote control.

Handling the Rechargeable Remote Control

(For models with a rechargeable remote control only)

• Dispose of the insulating sheet after removing it from the rechargeable remote control.
• Never insert the USB plug if the device or charging cable is wet.
• If the USB plug is inserted while the device or charging cable is wet, a short circuit caused by liquid (e.g., tap water, seawater, beverages) or foreign objects on the device or cable may occur, leading to abnormal heat generation or malfunction.
• Use the supplied USB Type-C® cable to charge the remote control.
• Follow the appropriate procedure when charging the rechargeable remote control. If details are provided in both the reference guide and this manual, adhere to the reference guide.
• Refer to the reference guide (including charging instructions and information on minimum and maximum operating temperatures) provided with this product.
• Avoid charging the rechargeable remote control for extended periods when not in use.

CAM (Conditional Access Module)

Do not remove the dummy card or cover (availability depends on the TV model) from the TV CAM (Conditional Access Module) slot, except when inserting a compatible smart card into a CAM.

Disposing of the TV

Disposal of Used Electrical and Electronic Equipment

(Applicable in the European Union and other countries with separate collection systems for such devices)

The symbol on the product or packaging indicates that this product should not be treated as regular household waste but should be taken to a collection point for the recycling of electrical and electronic equipment.

By ensuring this product is disposed of correctly, you contribute to protecting the environment and human health. Incorrect disposal poses risks to the environment and human health. Recycling materials helps conserve natural resources.

For more information about recycling this product, contact your local government, waste disposal services, or the retailer where you purchased the product.

Disposal of Used Batteries and Accumulators

(Applicable in the European Union and other countries with separate collection systems for these products)

The symbol on the battery/accumulator or packaging indicates that it should not be treated as regular household waste.

Some batteries/accumulators may feature this symbol alongside a chemical symbol. The chemical symbol for lead (Pb) is added if the battery/accumulator contains more than 0.004% lead.

By disposing of the battery/accumulator correctly, you contribute to protecting the environment and human health.

For more information, contact your local government, waste disposal services, or the retailer where you purchased the product.

Note for Lithium Batteries:

• Only return discharged batteries to collection points.
• Due to the risk of short circuits, cover the battery terminals with tape.
• Lithium batteries are identifiable by the abbreviations Li or CR.

Notes on Features for Digital Channels

• Digital television (terrestrial DVB-T, satellite, and cable), interactive services, and network functions may not be available in all countries or regions.
• Some TV service providers may charge a fee for their services.
• This TV complies with the DVB-T/DVB-T2 specifications. However, compatibility with future digital terrestrial DVB-T/DVB-T2 broadcasts is not guaranteed.

Trademark Information

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• Google TV is a trademark of Google LLC. Google, YouTube, and related logos are also trademarks of Google LLC.
• Netflix is a registered trademark of Netflix, Inc.
• DiSEqC™ is a trademark of EUTELSAT. This TV supports DiSEqC 1.0.
• USB Type-C® and USB-C® are registered trademarks of the USB Implementers Forum.
• All other trademarks are the property of their respective owners.

If you retain your existing TV and relocate it, the same precautions should be followed as outlined above.