Guestbook

Dear Nubert team,

Despite all the praise and enthusiasm from your fans, I have a complaint at this point. It is well known that you build great speakers and give good advice when selling them. As far as the service is concerned, I have unfortunately had to put up with a few bitter disappointments. Below I'll describe my service odyssey over the last few weeks:
I had a DCD 2560 from Denon for repair, which then suddenly cost 250,-? instead of the 130,-? promised on the phone. That wouldn't have been a problem if the player had worked after the repair. Unfortunately, it still didn't after the 2nd complaint and another repair. However, I was then refunded all but 30,-? of the amount for the repair. However, the costs for the three trips from Ulm to Aalen and the lost time were my responsibility.
I also had two old Nubert 560s with crumbled surrounds to be repaired, which were also done relatively quickly and at the agreed price. However, when I picked up the speakers, I found that one of them was damaged. This was not surprising as the box was lying on its side on the metal shelf behind the service counter in Aalen. It's a shame really, as the boxes have survived almost 20 years and three moves without any major damage and were damaged within a week when the "specialist" repaired them. At least I got a 30,-? refund, but that doesn't make the scratch any better. Unfortunately, I did not receive the promised measurement reports of the frequency responses either. Instead, after the repair I was told that the low bass range would not go down as far due to the installation of the new speakers with harder rubber surrounds, which was unfortunately confirmed. In addition, the upper bass range has been somewhat louder since the speakers were changed and the overall sound is no longer as voluminous and soft.
I realize that a company like Nubert also has to sell new equipment, but there are other ways of communicating this to customers. Until these surprises, Nubert was always my first port of call, and I'm about to buy a new stereo system or home cinema system again, but this has changed drastically in terms of service.

Nevertheless, best wishes and good luck with your service...


Ralf

Dear Nubert team,
When my 7 year old Sub AW-7 gave up the ghost, I assumed it would be a mid-range failure. Why this 27 kg box of all things? I would never have thought it possible how quickly and smoothly the repair went. One call to Nubert Service, a return ticket sent, Tuesday collection by UPS and on Friday the Sub was back in its usual place and doing its job. In between, a call from the technician, who provided information about the scope of the repair and the costs. That is sensational. I can't believe it.
I'm thrilled. Thank you very much.
Merry Christmas and a happy New Year
wishes
Jürgen from Celle

A trip that was totally worthwhile, first-class advice with expert knowledge. Tips that fully satisfy the customer. And a result that far exceeded expectations.
Thank you and a compliment for the speakers, the 481 Set 2 with the AW-991 sub is simply brilliant.
I'll be back soon, no question.
Thanks to the whole team, have a Merry Christmas and a Happy New Year.
With kind regards
Martin

nuLine 122 or: How I found the right speakers!
I searched, tested, listened and compared for a long time. I wanted some new loudspeakers because the previous ones were a bit tiring. After setting up and listening to various products from well-known manufacturers at home, I just didn't feel comfortable. The nuLine 122, my "blind test", were put through another listening test. 4 weeks of listening should be enough to make a decision. But these 4 weeks are unnecessary, because after the first few hours it was clear that the nuLine 122s were able to assert themselves against the competition in my ears: The lively, dynamic sound quickly knew how to convince. Without any preconceptions, the big 122s were fed with what they were supposed to sound like in everyday life and I was amazed at how well these speakers suited my personal taste and harmonized with the old receiver behemoth. So here they are, the nuLine 122 with the fine sound. But despite all the enthusiasm, there is also room for criticism: The mechanism for attaching the front grille is certainly not the last word in wisdom. It doesn't quite match the otherwise outstanding build quality of the nuLine 122.

Best regards
Christian

I received my AW-1000 in cherry a few days ago. Supposedly second choice, but I can't see a scratch on it. The sound exactly met my expectations. And they were already very demanding. It's a delight to hear the sound of the already very decent NuLine -32 now, even at medium or low volume levels, with a confident and warm bottom end, even though my set-up is not ideal.
Only now do I fully appreciate the difference to my Kirksaeter 2200, which I have always found to be quite good.
Now Christmas can come.
Many thanks and Merry Christmas to the brave Nubert team!

Today I finally got my 511 speakers two days before Yahmaha amplifier.... And I'm already hungry for more ... This company is a truth........ It's addictive 😬

Fast shipping Super service. Keep it up sooooooooooooooooo

Hello,
I received my Nubox 311 Surround Set 3 today. I'm glad that after weeks of consideration and research, I decided on your product. Actually, this entry should be a bit longer, but I'm simply amazed!!! Such a sound from a "starter set". And the "small" sub is simply the bolt! If you're not careful, you'll soon have work for your household contents insurance! As a beginner, you're in very good hands with Nubert and their products!!! Keep up the good work and you'll resist all the devils in the world!

Greetings Hajo

Yesterday my new nuBox 511s were delivered and I listened to music all night - sleep had no chance with this sound, I was able to experience my CD collection in a new and realistic way for the first time. The most impressive thing is the crisp bass, which has really picked up after using the ABL-511.

For not knowing the Nubert company 4 weeks ago, I am now completely infected with the Nubert virus. Perfect customer service, good packaging, extensive accessories and first-class workmanship and of course the crystal-clear sound of the finest quality at a very good price - everything fits together perfectly at Nubert, quality at the best price.

Hello, dear Nubert team!

Regarding my entry of 28.11.08.
I hope my comments at the end of my report were not taken as criticism by the readers.
I like the nuVero series very much. Both the nuVero in anthracite and in pearl white look very elegant, classy and timeless.
I've always had black speakers before because I also really like dark speakers. What I like about pearl white, on the other hand, is that the individual speakers shimmer better through the grille. So it's all a question of taste.
I'm just so thrilled that the terracotta happens to match my interior so well.
Congratulations on your new, superb nuVero series, both visually and sonically, and I wish you every success with it!

Best regards Thomas

Hello,

I would like to take this opportunity to thank the Nubert Factory for their unparalleled service.
Unbureaucratic action and speed - simply top.

MfG
Mariusz Materynski
Customer number: 11063694