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Author: Bernd Schreinemachers
Jul 12, 2002, 12:00:00 AM

Sorry (2) what's going on now? UPS called again yesterday and asked if they should deliver the boxes again after all. I think they're already back with you. Or have you Nubert people put a bit of pressure on them? My wife told them to try again. Delivery should be next Tuesday. Well, that leaves me 4 days before my vacation to test them, as opposed to 4 weeks. Couldn't we agree that I get the test period extended a little? Please let me know. Thanks Börni

Answer from the Nubert-Team

Author: Roland Spiegler
Jul 12, 2002, 12:00:00 AM

Hello Mr. Schreinemachers and Mr. Maiwald! I am very sorry that you had a bad experience with UPS. We are still looking for the perfect logistics partner who handles the goods with the utmost care, announces delivery and collection by telephone, also delivers on Saturdays and evenings without horrendous additional costs and finally also offers low transport costs for our parcels, some of which are large and heavy. It does not (yet) exist! Unfortunately, mistakes and inconveniences occur from time to time with UPS and Swiss Post. Overall, however, I can't sing the praises of the postal service. There have been more and more bureaucratic obstacles recently. When it comes to cash on delivery billing, there are even good reasons (which I can't talk about in detail here) for preferring to work with UPS. However, neither UPS nor the post office can help it if you are not at home... Maybe a note on the door is helpful for a short absence (I'll be back in 20 minutes...) Maybe that will persuade a driver to come by again? Regarding the extended test time: Please contact our hotline, Mr. Schreinemachers, we will find a solution!

Answer from the Nubert-Team

Author: Peter Maiwald
Jul 11, 2002, 12:00:00 AM

to the previous speaker, it's true! ups is as inflexible as a former gdr border post. notes in the letterbox with any signatures and signs, after the second notice you're already afraid you won't get your goods at all and if you pick up the goods yourself at ups, you're afraid to get your beloved speakers home safe and sound. it happened to me myself. when I unpacked my nubox 400, the hair on the back of my neck stood on end..... all the foam parts of the upholstery were broken. the boxes were dirty, dented and partly torn. you dear Nubertians: find another parcel service with better references besides the post office (which delivers everything excellently and in one piece). how can it be that a parcel service that sees itself as a competitor to the post office only delivers from monday to friday.... ups only worsens the mood during delivery.... and you shouldn't have to do that.

Answer from the Nubert-Team

Author: Bernd Schreinemachers
Jul 11, 2002, 12:00:00 AM

N'Tschuldigung, as we Niederrheiner say. Ordered the Nu-line 460 on Friday. Monday the first UPS delivery attempt. Not so easy with 3 children. Lunchtime is pretty stressful. Unfortunately, my wife had just picked up number 2 from the kindergarten bus. Tuesday the second attempt. Same game. The note says 3 attempts tomorrow at the same time. But shopping is the order of the day. My wife still manages to get home half an hour before yesterday's time. But still too late, as it turns out. I myself am full of anticipation and looking forward to testing. Half an hour before closing time, however, I'm informed that we have to work longer, otherwise we won't be ready. 6.00 p.m. End of work and quickly home. No one is there. Oh yes, there was the children's birthday party. But where are the boxes? Just a note. 3 failed attempts, please call this number. No sooner said than done. After a few minutes of explaining the sound band, I found out that I should have called before 5 p.m. and that the speakers were already back at Nubert. Too bad the note didn't say what time to call. And now what? Now I'm standing there like a fool who didn't accept the boxes. We're going on vacation in a week, a bit short for testing with all the preparation stress. Well, I'll try again later, if you Nubert people send me anything at all. But by then the last Nu-line 460s will probably be gone. One more question remains. Isn't there a rule with UPS that you can't pick up the items somewhere if delivery fails? It's the same with the post office. Well, I'll try again in a few weeks, under my neighbor's name if I have to. Best regards Börni

Answer from the Nubert-Team

Author: Karsten Reker
Jul 9, 2002, 12:00:00 AM

Hello Nubert team, I purchased 2xNubox460, 2xRS300 and 1xCS330 a good 2 weeks ago and have since tested them with my newly arrived Yamaha RXV630. The Disney DVD Atlantis made my living room tremble - without a subwoofer!!! The stereo sound, as already described at the end of June, far exceeded all my expectations - what happens now in Dolby Digital or Pro Logic2 goes one better. - CLASS -!!! A word to Mr. Teufel: Not everyone is well informed or a master negotiator. How will all the Canton Ergo and AS customers who once paid the (possibly former) list price for their speaker set feel now? - I would be terribly annoyed and next time buy where the pricing is fair and honest. I'm sure that Canton has won one customer with this pricing policy and lost many angry ones.

Answer from the Nubert-Team

Author: Roland Spiegler
Jul 8, 2002, 12:00:00 AM

Dear Mr. Teufel! We at Nubert have decided to act fairly: a lot of know-how, the best components, no compromises, reasonable calculations. There are no non-binding (=unrealistic?) price recommendations or included discounts at Nubert because we have been selling directly to the end customer for over 25 years. Our price-performance ratio is indisputably very good. And that's what counts in the end. You have decided to buy with a percentage or discount. It is your free and democratic right to decide not to buy Nubert speakers. However, you will not experience what is so often described here in the guestbook: I hear what you don't hear.

Answer from the Nubert-Team

Author: erwin teufel
Jul 5, 2002, 12:00:00 AM

hello Nubert team, after a long back and forth, I have finally decided to buy the good, proven Canton Ergo RCL and the AS 50. this set is currently available on the market for 1350 EURO. unfortunately, these speakers cannot be undercut by any Nubert product at the moment.the rigid pricing and no open competition are the reasons for this!!! please don't continue like this!!! it can't be that when i buy a nuwave 8 i pay the same price as for a set with rear/center/sub!!!0 discount these days!!! one customer less!!!!

Answer from the Nubert-Team

Author: atothekone
Jul 4, 2002, 12:00:00 AM

NUBOX 360 ordered yesterday, arrived today. And what people write here is true. I'm a musician and producer and had been looking for an affordable speaker for some time, and remembered Nubert, so I went to the website to get some info, and was impressed by the enthusiastic following, which also made me wonder a bit. So I started searching and was able to read exactly the same thing in independent forums and tests. Now my speakers have actually arrived today, and I was looking forward to them arriving today, they did, SUPER. Plugged in to get the first listening impression. I had to listen three times to realize what I've been struggling with for the last few years, and I suddenly realized why all my songs weren't really fresh. So I got down to it and made a rough mix of one song, and I realized right away that I was using the EQ's and comp's very differently. I could hear the reverb much more clearly and process it more specifically. With the vocals it was a pleasure to hear what else was in there. The whole thing took me 2-3 hours and I had a rough mix that sounded ten times better than the master I had created on my old speakers. So to all of you who also make music and are looking for an affordable monitoring system, you've come to the right place. The nuBox 360 sounds awesome, suddenly the whole sound is open and fresh, the highs are silky, the bass is very defined with pressure and the mids are very clear. Vocals are where they belong, drums and bass are tidy, surfaces open up and are present, the smallest nuances are now possible when mixing. Nubert has opened my eyes, I have opened my ears. The Nubert people really understand their craft and do things right, also in terms of price policy and service. It's certainly fun to work with them. All the best and continued success, you have gained a new loyal customer and I will recommend you to others. Unfortunately a smilie with big ears is missing. ATOTHEKONE etc etc.

Answer from the Nubert-Team

Author: L. Radeiski
Jul 2, 2002, 12:00:00 AM

I've owned the NuWave3 for over a year now. I am still delighted with the wonderful sound. At the time, I was looking for loudspeakers that would meet my high standards not just in one musical genre, but in several. So, in addition to the Nubert speakers, I also ordered four other pairs in the same and higher price range from other hi-fi mail order companies and specialist dealers in the local area. The comparison test with all the CDs and speakers we listened to was clearly in favor of the NuWave3. It's unbelievable how much detail comes through the speakers. The reproduction of good CDs is so natural that you can feel the soloists in front of you (with your eyes closed) and also get an idea of where they are. Since then, I have occasionally picked up audio magazines to listen to the enclosed test CDs. On the one hand, I get some ideas for buying audiophile CDs and on the other hand, I always get confirmation that I have made the right choice. My next plan is to buy a surround amplifier. I haven't decided yet, but I found something suitable in Nubert's speaker range when buying the rest of the speakers. L. R. Dessau

Answer from the Nubert-Team

Author: U.Gischa
Jul 2, 2002, 12:00:00 AM

Dear Nubert team, I've been the proud owner of an AW 900 since March of this year and it's time for me to finally say a few words. As an ambitious DIY loudspeaker builder (very high-quality combinations, three-way with magnetostats), I belong to the very spoiled class of the high-end listening community and had been looking for a very powerful and precise addition to my DSP system in the bass range for some time, as this is not easy to do myself, so I started looking in the relevant trade journals and lo and behold, praise for Nubert was everywhere. The logical next step - website, first telephone contact, good advice and so on. At this point, a big compliment to the Nubert team for the super service right through to delivery. If I had had any idea what a magnificent sound impression this subwoofer would produce, I would have bought a Nubert AW years ago. In short - wasted time. Whether great cinema on DVD, audiophile CD's or live recordings, whether classical or popular music, everything sounded new, better, much more precise and since I am very busy at work, I don't get used to the usual habituation effect and every time I find time to consciously listen to music, it is a feast for the senses. The workmanship and price-performance ratio are outstanding for my taste. Many, many thanks! U.Gischa Borkheide

Answer from the Nubert-Team

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