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Author: Caspar von Gwinner
Sep 17, 2007, 3:59:07 PM

I will refrain from praising Nubert for its exemplary service and its highly sophisticated and constantly amazing products ... because that happens everywhere in this guestbook. Now that I have finally made my purchase, I can only agree with this.

Constructive criticism instead:

It's time to make room for good acoustics on the desks of this world. An active speaker set "with a design based on the simple functionality of Apple" or a PC speaker system is long overdue.

I would be really surprised if Mr. Nubert doesn't come up with something like this.

When will I finally be allowed to remove the "****** ****** clutter" from my workplace?

Yours sincerely

Answer from the Nubert-Team

Admin:
Dear Mr. von Gwinner,
Thank you for your entry.

Please understand that we have made the company name you mentioned unrecognizable.

And one more piece of information:
We think that we will be able to fulfill your request. But because it will be a "typical Nubert active speaker", it won't happen as quickly as we thought...
It's done, when it's done.

Author: Kevin
Sep 16, 2007, 11:34:49 AM

I have now owned two nuWave 85 with ATM and NAD C352 for a good 5 months and am just as enthusiastic as I was at the beginning. Nubert has given music a completely new significance in my life. Thank you Nubert for the wonderful evenings of simply listening to music. I particularly liked the spatial representation. It's hard to believe, but you can even hear whether a musician is standing or sitting, provided the recording is good. It seems as if the music is in the room. It's usually hard for me to believe that music is coming out of the speakers. But I also like the level stability, especially in relation to the size of the speakers. But it's the higher volumes in particular that take on a whole new meaning, redefining them, as there is a fullness of sound that is really enveloping even at normal volumes.
The order went smoothly, but the delivery was faulty. I was delivered 2 left LS. But a quick phone call and a day later the right tool was delivered to turn the tweeter. Great!!!! However, after a month the amplifier had a defect on the right channel. After troubleshooting on the phone, I was sent a new one and the old one was sent back free of charge. Simply great!!! It should be noted that this phone call lasted about an hour and the responsible consultant made every effort to find the error with me. Thank you very much.

Has the horizon been extended? Not extended, but I heard for the first time that it exists.

Answer from the Nubert-Team

Author: Ulf Müller
Sep 15, 2007, 7:57:21 PM

Somebody else say "service desert Germany". Nubert shines with first-class advice, very good service (even after the purchase) and, last but not least, excellent technology.
After a trial listening session and intensive, pleasant advice, I decided on a nuWave surround set and also picked up an AV receiver and DVD player from Onkyo for a fair price.
The great sound experience at home (I can only agree with the other guestbook writers). After our vacation, there was an uncharacteristic problem with the DVD player. An e-mail to Nubert, then a short phone call and a new device arrived a day later. It really couldn't have been quicker and everything was totally uncomplicated.
Now everything is working again to our complete satisfaction.

Many thanks again to Mr. Kellner, that was great!

Answer from the Nubert-Team

Author: Matthias Kusian
Sep 15, 2007, 9:57:18 AM

I would just like to briefly express my enthusiasm about Nubert's customer service.
Yesterday I spoke to an employee who clearly enjoys his job and made a dedicated effort to fulfill my request, and the goods have already arrived this morning. Brilliant!
A nice ray of hope in the otherwise often gray service desert that is Germany.
Keep up the good work.
(I'm not going to talk about the super loudspeakers here, which I'm very happy with. 😉)

Answer from the Nubert-Team

Author: Michael Freundlieb
Sep 14, 2007, 7:36:13 AM

Hello,
I've been using the AW-991 in a set with four large Canton floorstanding speakers (LE 109) and a Canton center speaker for a few weeks now. Until now, I was actually of the opinion that my home theater had sufficient bass...
Nevertheless, I've been flirting with Nubert subwoofers for a while and have now simply given them a try thanks to the free shipping offer. The subwoofer blends in very harmoniously with the sound of the Cantons when properly set up and adjusted. Especially in the absolute low bass range, my home theater was able to improve significantly.
I regret to inform you that you will not be getting the AW-991 back. I may even gradually convert my home theater completely to Nubert.


Best regards, Michael Freundlieb

Answer from the Nubert-Team

Author: Erich Verhengsten
Sep 11, 2007, 12:16:51 PM

Dear Service Team,

I would like to take this opportunity to thank your Mr. Turner,
for the incredibly quick inspection, repair and return
and return of my subwoofer.

Never before has a company handled something for me so quickly,
including shipping there and back,
and including covering all the costs.

I can highly recommend your service, including the super loudspeakers, to anyone
I can only warmly recommend them to anyone interested.

With best regards
Erich Verhengsten

Answer from the Nubert-Team

Author: Christian S.
Sep 9, 2007, 3:41:43 PM

Hello!

I would like to thank Nubert here for their extremely friendly support.
support.

On Tuesday I drove a total of 1056 kilometers (11 hours by car)
drive) just to listen to the entire program on loudspeakers in Schwäbisch Gmünd.
program of loudspeakers in Schwäbisch Gmünd. I know it sounds
crazy, but it was actually worth it. On the one hand, I didn't want to
Mr. Härer's nerves, and on the other hand it's more impressive to
more impressive to listen to the speakers directly.

After two and a half hours of trial listening, my decision was
was slowly made. It was a Nubox surround set, but I didn't buy it directly
but I didn't buy it there yet because I wanted to sleep on it for a night.
sleep on it.

Either way: 23.5 hours after I placed my order, the set arrived in Austria!
in Austria!!! - they won't be able to do that so quickly!
that quickly! 😂

P.S.: I am not an employee of Nubert, just a very satisfied customer! 😉

Answer from the Nubert-Team

Author: Filipiak
Sep 6, 2007, 4:34:38 PM

Hello !

I would like to report something about the service after purchase. I am a highly satisfied owner of almost all the speakers in the Nu-Line series, including two AW-560s, one of which did not always switch on automatically. So I called and Mr. Siegle said, no problem, we'll replace it. So, as a trained sound engineer, I suggested replacing the amplifier module myself as it would require less transportation. Mr. Siegle said yes, if I'm up to it, I'll do it (and if there's a fire, he'll send something to put it out). As always, the module was there in a flash, including the return label. Installed, working, nothing burnt! It would have been a shame to lose the fine Nu wine from the Rems Valley.
For me, however, this is yet another proof of how quickly and easily things can be done. Mind you, replacing the box was the offer.
My conclusion: you read it, you know it and when you experience it yourself
you are delighted, satisfied and, as an exiled Swabian, proud of this Swabian company ..... and the Swabian wine.
I would like to take this opportunity to thank the entire Nu team and Mr. Siegle for their personal support.

Best wishes to you all from Heidelberg

E.Filipiak

Answer from the Nubert-Team

Author: Dennis
Sep 5, 2007, 9:48:51 AM

To the Nubert team and all potential new Nubert customers.

Three weeks ago I became the proud owner of a surround system from the nu-Box series consisting of the 481 floorstanding speakers, CS-411 center speaker, DS-301 surround speaker and the 311 subwoofer. I am absolutely delighted with the quality of the speakers. I would never have dared to dream that you could get a speaker system of this type and quality at such a price. As a music lover, I've been on cloud nine ever since.

I got the tip from a good friend and "sound specialist" (owner of his own sound studio). Together we went to the office in Schwäbisch Gmünd. The friendliness, patience and competence of the staff are absolutely commendable. More service is not possible. We occupied two sound studios for almost three hours to test all the speakers more than thoroughly. The service even went so far as to provide us with coffee, a bottle of water and a tip for a good restaurant nearby. At the end of our visit, I noticed at the checkout that our advisor had already finished work, which you never noticed during the consultation. Simply great!!!

When we got home, we set up the system full of anticipation until after midnight and were curious to see how the speakers would sound in my living room. The result was more than satisfactory. Even unplayed, the sound of the system far exceeded my expectations. Listening to music is now a pure pleasure and watching movies is an experience. It's hard to believe what sounds I can hear for the first time in songs I've listened to many times before.

Over the next few days, some "expert" friends (including a former and a current DJ) came to test the system. The system also passed this "test" with ease. The only thing they didn't want to believe was the price ;-)

Conclusion: Best quality at surprisingly fair prices. At Nubert, the customer is still king. Many thanks, dear Nubert team!

Answer from the Nubert-Team

Author: Sascha
Sep 5, 2007, 12:32:33 AM

Hello Nubert people, and everyone else too!


After listening to the nuLine30 for 8 months, I would like to make my own statement about the speakers! Many other customer testimonials also helped me to decide in favor of Nubert LS! Sooo...2 years ago I bought medium-sized floorstanding speakers that cost more than twice as much as the nuLine 30. I tried them out beforehand and thought they were good! At home I moved them around a dozen times, tried different cables and amplifiers, but I wasn't satisfied with them after all, the bass wasn't that great and anyway (and what is good music without a decent bass?!) and as my living room isn't that big, I didn't want a subwoofer in addition - conclusion: bad buy! Then came the decision to sell the speakers, I had to get others! My wife's condition: no more floorstanding speakers, but smaller ones and they should also look good. Now I had to find small speakers that met my sound requirements and were also compact and looked good. So I pored over trade journals and test reports and did some internet research, then came across Nubert, saw the nuLine 30, thought about it, discovered the ATM module, collected information again, yes, that's it, got my wife to approve the whole thing and then......endlich Sunday evening ordered the nuline 30 in cherry with ATM module online, paid by credit card and was delighted. Tuesday morning, the parcel carrier was at the door with a large Nubert package. So it took just 36 hours from order to delivery!!! Respect!!!
Then unpacked, I have rarely seen such good packaging, set up, connected - without module and lo and behold: these are the right ones! These LS already sounded damn good without being played in! Next I connected the module, which incidentally came in a separate case, and I started to grin :-)! So what can I say, I've now listened to my entire CD collection with them and I'm always amazed at the sound the nuLine's conjure up in my living room, whatever the genre, with some songs you get the feeling the music is floating in the room, they sound so transparent and light in the mid-high range and the bass is absolutely precise and powerful when the level control on the module is well adjusted. In my opinion (and also that of my wife, because she is now also satisfied:-) the workmanship and appearance are absolutely flawless, the speakers are heavy, solid and yet have a filigree appearance. I also noticed positively that the curved covers and even the mounting pins are made of metal, I have not seen this even with much more expensive speakers, there is quality in the detail! Conclusion: I think anyone who decides to buy these speakers will not regret it - on the contrary, they will be surprised at what they are capable of.
So, I hope that my impression and description of the speakers will help some of you!
I would like to say to Mr. Nubert and his staff that you build really good loudspeakers that you can afford even if you are not a big earner, and yet you don't have to compromise on sound and quality. Thank you very much

Answer from the Nubert-Team

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