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Author: Daniel S.
Jan 3, 2005, 1:13:21 PM

Dear Nubert Team

I am delighted with the prompt service you offer, even abroad. I ordered 2 Nuwave 125s (plus accessories) online at the weekend and they were delivered by UPS on Wednesday - and carried straight into my home!

PS: For Swiss customers:

Nubert deducts the German VAT (16%!) on delivery to Switzerland without any charge. Only the Swiss VAT (7.6%) + CHF 15.00 import fee is then due on import - this is all done by UPS, which must then be reimbursed for these costs (cash, invoice or credit card). This means that the difference between the high freight costs for Switzerland of ? 165.00 to the max. ? 66.00 for EU member states!

Greetings from the freshly snow-covered Grisons!

By the way: I am very satisfied with the boxes

Answer from the Nubert-Team

Author: A. Siegle
Jan 3, 2005, 1:12:09 PM

Dear Mr. Wittmann,

We sincerely apologize!
We have indeed made an unpleasant mistake in the logistics process!
Everything should actually have worked: The billing and delivery address was correct. We had sent the boxes to you on 30.12., which in our experience should have been the right time for delivery by DHL on 31.12.2004. But this is where the mistake crept in: In the hectic rush between the holidays, the delivery address was mixed up with the billing address. And when the worm is in the works? DHL also delivers a day late?
We are extremely sorry for this unfortunate coincidence!
We will of course refund the shipping costs and send you a small apology package!

We wish and hope that the well-intentioned birthday surprise will still bring you much joy in the future.

With kind regards

Nubert Speaker Factory

Armin Siegle

Answer from the Nubert-Team

Author: Bernd Wittmann
Jan 3, 2005, 1:07:47 PM

Ladies and Gentlemen,

I ordered the nubox 380 by telephone in Schwäbisch-Hall about a week before Christmas and expressly stated that the boxes were intended as a gift for my father, who is celebrating his birthday on December 31, 2004, and should be sent directly to him, if possible on December 30, 2004. The billing address (mine in Regensburg) therefore differed from the delivery address (my father's in Weißenburg), I informed the friendly lady on the phone of both addresses and was assured that the delivery would be made as requested. Today I discovered that the boxes had been sent to me at the wrong address. Quite apart from the fact that I now have more work to do because I have to transport the boxes over 100 km myself, the birthday surprise is of course ruined.

So: unsatisfactory service. No hymns of praise.

Yours sincerely
B. Wittmann

Answer from the Nubert-Team

Author: Jens G-D
Jan 2, 2005, 1:06:28 PM

Competent and friendly advisors, fast delivery and top quality are already pleasing. But when the product is also so convincing, it brings unrestricted joy.
I can only recommend Nubert.

Answer from the Nubert-Team

Author: Mirko Piel
Dec 31, 2004, 12:00:00 AM

Hello Nubert team, yesterday I made the 200km journey to experience your loudspeakers live, I was about to buy a subwoofer. Thank you very much for the very good and detailed advice, today I have already tested my new purchase on my home system.....I am thrilled. The AW-880 packs a punch, sounds clean and is really fun in the home theater. I made the right choice and the 400km drive was worth it 😂😂 I will certainly be buying new main speakers, center etc. soon 😬

Answer from the Nubert-Team

Author: Dirk Witkowski
Dec 30, 2004, 12:00:00 AM

So Nubert's delivery times are hard to beat. Tuesday 11.50 a.m. AW550 ordered - Wednesday 10.00 a.m. AW550 in the living room. Many thanks to the lady on the order hotline who did everything she could!!! By the way: even the small AW550 is a first-class quiet disturber if you want it to be 😂 mfg and LOB LOB LOB

Answer from the Nubert-Team

Author: Dieter N.
Dec 30, 2004, 12:00:00 AM

I ordered the AW 7 bargain on Tuesday, December 28. The delivery took place on 30.12. around 10 am. After setting it up in my existing system between NuWave 10 front, CS4, RS5 and 2 Canton AS 25 subs (on the LFE), the AW 7 was able to show what it was made of. First I put on 2 completely new CDs that I hadn't heard before. The AW 7 was set to 11-12 o'clock, crossover frequency 80 and both Canton AS 25s via LFE on the Denon 3805 to + 6 db. When the bass kicked in on some tracks, I was simply speechless. The AW 7 was clean, deep and precise. The Cantons were barely audible. Then I tested the League of Extraordinary Gentlemen with a DVD. The top position was maintained. A bass thunderstorm was clearly audible. I have not yet dared to increase the 11-12 o'clock position, because then the house would probably start to shake. I can only say that this somewhat older AW 7 is worth the money. I would also like to wish all Nubert employees a Happy New Year. Keep up the good work!

Answer from the Nubert-Team

Author: Andreas H. Roemer
Dec 30, 2004, 12:00:00 AM

I ordered my second ABL-35 yesterday because I don't want to wait for the new one and my Vincent tuner also wants to sound good. What can I say? It arrived today! Thank you very much for the excellent advice and the incredibly fast delivery. Andreas H. Roemer wishes all Nubert employees a healthy and successful year

Answer from the Nubert-Team

Author: Havlicek Harald
Dec 30, 2004, 12:00:00 AM

😬 after long consideration and after previous disappointed listening attempts with the yamaha 1500 and b&w asw 2500, i decided to risk the investment in a nubert aw-1000 sub. what can i say: exemplary advice on the phone, very fast shipping (also to austria) and finally the performance has far exceeded my wildest expectations. during the first test run, my wife thought that the living room furniture would disassemble itself. now i drive the sub at approx. 25% and that is still more than enough. dear nubert team, thank you again for this enrichment and a happy new year. greetings harald PS: please don't put AUSTRIA as the last country when choosing the country for the entry in the guestbook, i thought you had forgotten us!!!!!!

Answer from the Nubert-Team

Author: B. Ritter
Dec 30, 2004, 12:00:00 AM

I'm really impressed: I ordered yesterday around 9:00 a.m. and the delivery arrived today at 8:30 a.m.! Wow! Yours sincerely, B. Ritter

Answer from the Nubert-Team

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