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Author: Nubox-Nutzer
Apr 4, 2016, 6:20:07 PM

Dear future buyers,

An honest loudspeaker needs an honest evaluation, which is as follows;

I have recently become a user of the 2 x Nubert Nubox 684 floorstanding speakers, 4 x Nubert Nubox 383 and the Nubert Nubox CS-413 center on a Denon AVR 4310 together with an Oppo 305D and Advance Acoustic power amplifier for the front.

When the speakers arrived, I was initially shocked by their dimensions. My previous speakers were already huge, but the Nubert speakers are a whole lot bigger. They were made even bigger by attaching them to a solid granite slab with Oelbach spikes. Everything was set up and connected with Goldkabel 0300 Biwire. I use Audioquest King Cobra as the connection from Oppo to Denon to Advance-Acoustic. Likewise the HDMI cable.

As soon as I switched it on for the first time, I thought WOW ... what a volume and what a depth. I was thrilled - and without the speakers having been played in beforehand. I hadn't expected this sound from such an inexpensive speaker. Personally, clear vocals - even very fast or analytical ones - are very important to me. This speaker actually does this very well. I set the switch to the "highest" position, i.e. "Brilliant".

Although I really thought for weeks about whether I should buy these speakers without listening to them, I did and I don't regret it at all. To be honest, it seemed a bit strange to me that the speakers performed so well everywhere and in every test that I just had to try them and I wasn't disappointed. In terms of sound, a clear recommendation.

Referring again to an honest review, I have to say that what I can't understand are many customer reviews that state that the build quality is very good or exceptional or even described as very good and perfect. I agree with the sound, but I would describe the application of the foil as very, very simple. However, this is not noticeable because the chassis, connections and front (lacquered) are well finished. Of course, it has to be said that the price does not and cannot include piano lacquer. In the same way, nobody expects real wood veneer, I would also just like to point out that someone who is hoping for perfectly finished speakers based on the reviews that are written would rather go for the Nuline.

Otherwise I can say that I don't regret the purchase and will recommend Nubert in the future. The service is first class and the support is very friendly. I did everything right 😉.

Best regards from Berlin

Answer from the Nubert-Team

Author: Stephan Sven
Apr 4, 2016, 3:50:14 PM

Dear Mr. Nubert,
Dear Nubert Team,
For almost 9 years I have had nothing but positive things to say.
The quality of the products, service and support have always been at the highest level, which has been the principle for me to buy your products and to recommend them to others.

I was therefore all the more disappointed today to be informed by a service employee that the AW 1500 repair will no longer be supported.
I was very surprised by this statement and decision from your company and, as I have already written, disappointed.
I was also not really convinced by the corresponding goodwill offer.

Personally, I think this decision is a great pity, which ultimately makes me as a customer reconsider.

Yours sincerely
Sven Stephan

😟 😟 😱

Answer from the Nubert-Team

Dear Mr. Stephan!
Believe us, this was not an easy decision to make. After all attempts to have a new amplifier module produced economically to replace defective AW-1500 modules failed, we unfortunately had to make this decision. As these devices are all of a certain age, we believe that our generous goodwill offer (to which we would not be obliged) offers an acceptable solution. We are sorry that we have not been able to satisfy you.

Author: Eckhard
Apr 3, 2016, 6:38:56 PM

Dear Nubert team,
Thank you very much for publishing and commenting on my rather critical article.
I am pleased that such opinions can also find their place in your guestbook.
Yours sincerely
Eckhard

Answer from the Nubert-Team

Author: Eckhard
Apr 2, 2016, 6:14:42 PM

Dear Nubert team,
I have read the pages of your nuPro series with great interest.
I was particularly interested in the floorstanding speakers.
Unfortunately, however, I also read that these speakers are manufactured in China (you like to use the generalization "Far East", which in my opinion does not necessarily match your company philosophy - keyword transparency).
I have long been sceptical about products made in China, and this has been reinforced by a recent documentary about organized organ trafficking there.
I would therefore like to ask you to become more sensitive to the issue of human rights in China and to consider alternative production locations despite the possibly higher costs.
Yours sincerely
Eckhard

Answer from the Nubert-Team

Dear Mr. Eckhard,
We can partly understand your concerns about production in China.
However, we are not aware of any hi-fi brand in Europe or the USA that has a similarly high "home-patriotic" share of production as we do.
Three of our four product lines are produced in Europe.
- We had also initially planned to produce our active speaker series in Europe.
However, there was no chance of achieving a reasonably competitive costing.
After all, the products in our active series were developed entirely by us - which is by no means a matter of course. Many of our competitors take developments that are completely "finished" and stick their company logo on them.
We have been in close contact with the "Chinese" company that manufactures our active loudspeakers for over 30 years because it originally comes from Denmark.
It was bought by a US company and we were unable to prevent production from being relocated to China.
Our development engineers travel to the production companies in China several times a year and ensure the best possible product quality and the best possible working conditions - within the limits of their capabilities.

Your Nubert team

Author: pode
Apr 1, 2016, 10:50:43 AM

April, April

haha...........super Aprilscherz!

LG. an das NUBERT-TEAM 😬 😬 😬 😬 😬

pode

Answer from the Nubert-Team

Author: Timo F. Duisenberg
Apr 1, 2016, 8:45:42 AM

Dear Nubert team,
Thank you very much for today's Nu's-letter.
The story about the sensational find on the building site is also very nice... 😬
... April Fool's Day! ... I'll just say that without listening to the sound file...
But very nice idea!

Have a nice day.

Best regards
Timo F. Duisenberg

P.S. My NuVero's inspire me every day anew. Many thanks for these audiophile gems.

Answer from the Nubert-Team

Author: H. Schäffer
Mar 30, 2016, 4:38:25 PM

Dear Nubert team,

We were able to test our new nuVero 140 extensively in your store in Aalen on 20.02.16, also together with the new amplifier duo from Cambridge Audio. Many thanks for this and for the excellent support from your team in Aalen! Everything was delivered the following Friday and so we were able to gather our first impressions - what can I say: we are thrilled: transparent highs and mids, impressive but not exaggerated or intrusive bass and a spatial sound image that we have never heard before. The nuVeros are superbly manufactured and offer excellent value for money, or as a major Swabian car manufacturer says: The best - or nothing! That probably says it all 🙂 We wouldn't give our "Nubis" away again.

With kind regards

H. and R. Schäffer

Answer from the Nubert-Team

Author: Steffen Wahls
Mar 29, 2016, 4:13:01 PM

Dear Nubert Team,

I didn't know Nubert either until half a year ago. And after listening to many samples from other manufacturers, I came across Nubert and immediately made an appointment in Duisburg to listen to a few speakers.
In the end I ordered 2 Nuline284 and the CS-174. When I went to pick up the speakers, I realized how much they weigh and that they don't fit easily in the car if you don't have a station wagon. When I got home, I unpacked everything, screwed on the feet, set them up and connected them to a Pioneer SC-LX 78. Then I calibrated everything and listened to them. Well, what can I say. They were new speakers and they sounded good, but not as good as in the listening room. Then I read here that you have to play in the speakers. Now I can say that they sound so good that I'm simply thrilled.
The 284s are so good that it's a pleasure to listen to classical music as well as rock/pop. I am simply thrilled and can hardly wait to buy the surround speakers.
Once again, a big compliment to the staff in Duisburg, who gave me excellent advice. The price/performance ratio is simply top. Keep up the good work, because you can recommend them without hesitation.

Answer from the Nubert-Team

Author: bisch
Mar 21, 2016, 1:10:15 PM

Hi Nubert team,
I have been the proud owner of the nupro A200 since 2014.
They play in my kitchen and I am more than satisfied and can't imagine anything better for this room.

For a few days now, I've also had the A700 in my living room.
My living room is a rather problematic room that is quite heavily damped.
With my previous speakers, all the highs were swallowed up.
The speakers were between 3 and 5 thousand euros, so they weren't garbage.
I solved this problem by adapting the A700 to the room
Dry bass and very clear highs, I'm thrilled.
I can't imagine anything better for my living room, especially at this price.
Actually unbelievable.
All I do now is listen to music.

Thank you
mfg.bisch

Answer from the Nubert-Team

Author: Dirk Holm
Mar 11, 2016, 10:52:37 AM

Customer service is no longer a matter of course.
Except at Nubert!

My A-300 active speaker kept having problems with the remote control. I thought it was due to a flat battery in the remote control. Or the transmitter itself. Or the receiver in the master speaker. After a while, it always worked again. Until last week. The box could no longer be controlled. Neither via the remote control nor via the control pad.

So: Monday, call the hotline. After my fault description and competent inquiry by technician Timo Lang, it was clear that this A-300 was faulty. Unfortunately, shortly after the warranty period had expired. Nowadays, the usual solution would be a chargeable repair. Not so with Nubert! To my surprise and delight, the problem was solved in a friendly, unbureaucratic, generous and quick manner. Two days later I received a brand new A-300 as a replacement and returned my defective device. That was it! At no further cost to me.

I can only say: Hats off to this goodwill! And thank you very much. It doesn't get any better than this. This is truly exemplary!

I've been buying from Nubert for several years now and have always been extremely satisfied. The sound quality of the speakers I've bought is beyond reproach anyway. In an emergency, however, that is irrelevant. It's all about effective help. With Nubert, you can take the term customer service literally: Outstanding (see above)! I can only continue to warmly recommend the products and the company culture behind them. Stick with it!

Answer from the Nubert-Team

Thank you for your praise. Our policy is to be as accommodating as possible if the warranty period is exceeded at short notice.

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