Guestbook

Hello to all Nubis & fans!

4xnubox 360, 1xnubox AW 440, Technics CD Player-SL-PG380A, Technics Receiver-SA-GX130

Mh, how do I start....I'm a bit of an East German pear, and my ears weren't exactly spoiled back then, but nevertheless I've always been interested in music and how best to listen to it. In October 2004, I came across you through a magazine. You were the test winner. So I went online to your site.
A very good site, by the way. Not a day went by without me visiting you. I thought about it for a long time, because what I wanted to order from you was a lot of money for me. But since I can test the boxes with you, I finally did it in November. Everything went super fast with you and I was thrilled. So...excitement....old boxes dismantled......and with trembling hands very carefully put the Nubis in place. Newly purchased \"arm thick\" Cable laid and connected. Then off to the middle of my chair.....LOS GEHTS.....From my first impression, I thought ok, better than my old ones. Then I read your instructions so that I understood what the speakers can do. Then I started setting them up. I started by following your basic settings for nubox310 and AW440......The sound got better and better and by now I was thrilled. After 3 days, it was clear to me that I wouldn't give them away again. It then took 2-3 weeks until everything was optimally adjusted for me.
Man......, that's a sound now. Luckily for me, I live in a house where I can enjoy loud music without any restrictions.
This is awesome. The 360s sound clear, warm, simply brilliant. The AW440 is totally cool. It massages my stomach at least once a day.
It's great fun listening to music with your speakers. A big THANK YOU to you for that.
You have gained a new fan and I will definitely recommend you to others.
Keep up the good work and all the best for the new year from the bottom of my heart, André

Hello,
This is also customer service:
On Saturday, 15.01.05, I asked Mr. Spiegler for a replacement for a (screw) ball of the WH5 wall bracket, as this was broken through my fault.
On Tuesday, 18.01.05 I received the replacement. Without charge!!!

Thank you very much for this and thank you again for this wonderful party!

Hello Nubert Team! A belated Happy New Year to all of you. New Year's Eve is now over and the new Nubert system: 2 x nubox 580, 1 x nubox- cs 330, 3 x nubox- 380 and 1 x aw- 880. Receiver: Yamaha RX V 1400 has been run extensively and the result is breathtaking. I wasn't able to get the speakers out of their calm, even at unbelievable volumes. These really are speakers beyond good and evil. Even my wife, who doesn't know anything about hi-fi, was impressed and that's saying something. So thank you again for these ear-pleasing dream speakers and your excellent customer service. Great, keep it up, your fan Rene

Further contributions by Mr. Gypser have been moved to the forum for discussion with his consent.

A. Görtler
Nubert Speaker Factory

I have to mention that again. No matter what I ordered from
Nubis, it was delivered promptly. And in case of
delays, I was informed by e-mail. So from my side there have never been any problems with information,
delivery and payment. The service is simply 1A and almost incomparable. And such individual cases are just part of it. These can certainly be counted on 1 hand.
Best regards

Dear Mr. Gypser!
We really try to offer the best customer service. However, if something goes wrong with UPS or Swiss Post, unfortunately we cannot change that. In your case, delivery is probably particularly difficult. However, I don't know of any parcel service that calls in advance. And sending the parcels by courier would be unaffordable. Maybe you should put a note on the door: \"Please ring long / please ring at neighbor Meier's / please call, shout....
I hope it works out after all...
And have fun with the boxes...

hi guys,

I would love to join the previous speakers and praise nubert's customer service, which is certainly very good, to the skies. that would mean that i would be sitting at home listening to my music, completely enraptured by the quality of the nubert speakers.
unfortunately this is not the case...
as delivery is not that easy where i live (there is no intercom system), i pointed out several times when i placed my order that i should be informed somehow so that i could get in touch with ups to arrange the whole thing. well, as the whole thing is taking quite a long time now, i called nubert today to find out why i hadn't been informed yet. it turns out that the speakers were with me today at 10.45 today. of course the man couldn't come in. if i had been informed beforehand, as discussed, it wouldn't have been a problem. now i have to organize someone to wait for the speakers tomorrow or the day after tomorrow, as i don't have the time. so enough of my ramblings. i'm pretty disappointed. everything is slowly becoming very tedious and cumbersome. i must have made a mistake at the cash desk, as the only one...

i hope my next entry is characterized by raving about your boxes...!

greetings, sebastian.

Dear NSF

I can only agree with the previous speaker, Mr. Warnecke.
This is first-class service and customer proximity.

Thank you very much for this opportunity to experience it!!!

Greetings
Christian

Customer service at nubert?
Exemplary!
A number of customers were also invited to the company's 30th anniversary (nuFeschd).
Among other things, they were given an insight into the nuFactory, a kind of "factory tour", and new product presentations.
Extensive testing and questions were allowed and encouraged.
The requests were registered very attentively.
The subsequent party had a very informal atmosphere - you were simply included.
For me, this is a form of customer care and loyalty that is exemplary!
Thank you!

Hello Nubert team,

I received my ordered 380 speaker set including the 440 sub in a very short time (unfortunately without the 310 rear speakers - delivery problems).
delivered. However, the speakers are already an absolute stunner in stereo mode with a DENON 2105. My admiration and thanks to the team for the TOP quality!
Best regards
Reiner Goy