Guestbook
Author: Martin Kochlöffel
Aug 1, 2003, 12:00:00 AM
Dear Nubert team, thanks to your help, I was able to turn simple listening to music into a sound experience again. Special thanks to Mr. Bühler, who gave me the best advice with a lot of patience and outstanding expertise. I will not only gladly but enthusiastically recommend your company to all interested parties and will continue to ask you first when I have questions about HIFI and the like. Many thanks for everything, your extremely satisfied customer Martin Kochlöffel 😬
Author: Michael Schmitz
Aug 1, 2003, 12:00:00 AM
Hello Nuberts, the Nubert nuBox 5.1. set was tested yesterday at areadvd with the result outstanding. If you are interested, just have a look at areadvd.de. Best regards Michael Schmitz😬
Author: Patrick Ehrich
Jul 31, 2003, 12:00:00 AM
Hello nubert team, I would like to take this opportunity to thank Mr. Siegle and Mr. Bühler for their professional and patient advice. The described characteristics of the nuBox 400 in terms of sound behavior and workmanship even exceeded my expectations. Compared to my previous loudspeakers (same price range), doors really opened. The speakers were delivered within a few days as promised. You have one more happy and satisfied customer. Greetings Patrick Ehrich 😂
Author: Kurt Kopf
Jul 30, 2003, 12:00:00 AM
Hello Nubert team, I would like to take this opportunity to thank your entire team once again. I recently ordered an AW-880. After it made clicking noises after a short period of use, the subwoofer was quickly replaced with a new one. This is what you call excellent customer service. I think many companies could take a leaf out of their book here. Nubert is a very special company, not only when it comes to building loudspeakers, but also when it comes to service.😬
Author: Harald Kammerer
Jul 28, 2003, 12:00:00 AM
Hello Nubert team, a few weeks ago I bought two nuBox 380 and the Center CS 330. At this point I would first like to emphasize the very friendly and competent advice, especially because I wanted to integrate my old stereo speakers. At no time did they try to talk me into anything, instead they explained to me openly and honestly which combination made the most sense. Although I certainly don't have the perfect speaker combination, I'm absolutely delighted 😂 The speakers have a very detailed and clear sound - super class. I will recommend Nubert without reservation. As soon as I have the space, I will come to Nubert and get the rest of the large speaker set.
Author: Bernd Schepper
Jul 25, 2003, 12:00:00 AM
Sorry about the wrong platform. The complaint is off the table. Points to the Nubert team for their competent and quick response.
Author: Martin Bühler
Jul 25, 2003, 12:00:00 AM
Dear Mr. Schepper and Mr. Barfus, following consultation with our cabinet supplier, we can make the following statement regarding the complaints mentioned above: It is indeed possible that in the course of the conversion of a painting line, or a not quite perfectly cleaned surface of a cabinet, isolated paint adhesion problems could occur in the finish of the nuWave cabinets (this explains, for example, the black particles of Mr. Arnold), but here a lot has been improved in recent months in terms of smooth process and precision! It is hard for us to imagine that the extensive damage, which looks as if the surface has been completely rubbed through to the wood, was also caused by this and arose entirely by itself. Nevertheless, we will of course contact the customers concerned and find a clean and acceptable solution for both sides. Yours sincerely, Martin Bühler
Author: Andreas Görtler
Jul 23, 2003, 12:00:00 AM
Hello, if you have any complaints, please contact our hotline on 0800-6823780 or by e-mail, who will be happy to help you. For further discussions, I recommend opening a new topic in our forum, which is a much more suitable platform than the guestbook :i: A. Görtler Nubert Speaker Factory Webmaster
Author: Robert Barfus
Jul 23, 2003, 12:00:00 AM
Dear Sir or Madam, The coating on the top of my AW7 (purchased in 12/02) is also peeling off! (Exactly as described in pictures 1-3 of the e-mail dated 22.07.03 from Mr. Schepper) Only a cloth moistened with lukewarm water was used for cleaning. My RS5s were also cleaned in the same way, but there are (so far) no signs of detachment. Note: when moving/lifting the AW7 (the new Bolide shock absorbers had to be fitted after all), black particles stuck to my hands, after which I was able to detect these detachments... I am sure that Nubert will find a solution that is acceptable to us customers and I remain Kind regards R.Barfus
Author: Marc Arnold
Jul 23, 2003, 12:00:00 AM
Hi Robert, that's exactly what happened to me. After I had assembled and disassembled my RS5 several times, black particles stuck to my fingers. See also my post in the forum at the time (author: Donld, subject: RS5) Greetings Marc